SHIPPING & DELIVERY

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Free shipping for order over $30.00.
Processing Time :1-5 business days.
Estimated Delivery Time:8-25 business days after all your items are available to ship.
Note:
Processing Time and Estimated Delivery Time does not apply to items which stock status is on backorder.
Some items shipped to Alaska or Hawaii may not be eligible for FREE shipping.

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RETURN POLICY

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If you have any problems with your order, you can return it within 30 days after receipt of the ordered items.
Regular orders can be returned within 30 days of receipt in their original packaging.
Note:
Items must be returned in its original packaging and in perfect, unused condition.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

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HOW TO RETURN
Please contact our customer service team via Contact us or email at support@esarora.com.Our after-sale customer staff will get back to you soon.

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DAMAGED ITEMS
If a product is wrong, damaged or defective when receiving, please email us to begin the exchange or refund process. Please do not send the product back to us without contacting us first.
Once processed, either new tracking information, or refund confirmation will be emailed.